Contact MapleWick

Your idea starts with a conversation.

Questions, custom candles, corporate gifting, wholesale enquiries or order support — choose what you need and send us the details.

What can we help with?

Start a conversation.

Share the details below and we’ll make sure your message reaches the right place.

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Quick answers

Start here for the most common questions. If your situation is different, use the form above and include the details that matter.

What is the minimum for custom or B2B orders?

Minimum quantities for custom collaborations start at 20 units.

How long do custom orders take?

Custom order lead time is typically around 2–3 weeks, depending on volume and project details.

Can you customize candles for brands, events or gifting?

Yes. MapleWick can support custom candle concepts, personalized messages, corporate gifting, private-label work and presentation ideas.

I need help with an existing order. What should I include?

Select “Order support” above, include your order number, and briefly explain what you need help with.